Ships Agency Operations Manager

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Wilhelmsen

Houston, TX, United States

30+ days

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Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is looking for the most suitable candidate to join the team as a Ships Agency Operations Manager, West Gulf our Pasadena, TX office. To assist the Ships Agency Operations for the specific sites; driving service quality and effectiveness and managing resources and processes related to the agency services provided by WPS within designated ports. We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client overall satisfaction, and quality of service being delivered. Why Should You Apply? Fun and diverse workplace Competitive pay and benefits package Generous paid time off Great opportunities for advancement Opportunity to work in a global capacity. In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry. Main responsibilities Overall responsible for the port and site operations Ensure that Port Services performance and service quality is according to Standard Operating Procedures (SOP) Pro-actively identify new means of achieving cost savings, including vendor discounts on behalf of the principal Selecting, appointing and evaluating vendors and suppliers, ensuring compliance with WPS procurement governance Actively identify new business and sales opportunities in the territory and work with Port Services sales to promote local ports towards customers Ensure profitable port operations by increasing revenue, whilst driving efficiencies to control costs Ensure correct amount of pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call, in line with the Chart of Authority. Same to be ensured when additional funding required prior vessel's sailing Ensure procedures relevant to Disbursement Accounts production are implemented and optimized Ensure efficient and competent resources are appointed at local location(s) Ensure onboarding and regular training is conducted for all employees Overall Port Services QHSSE compliance within assigned Territory and use of Take 5 is appropriate Responsible for supporting and ultimately driving the collection of spot port call receivables After departure analyze the port call and communicate to the customer the provided added value Qualifications Bachelor's degree within Maritime or Business management field, or alternatively work experiences compensating for formal education Min 3-5 years' experience in Ships Agency Operations Familiar with Local Port Authority regulations, procedures and governing tariffs Ability to multitask and organize under pressure without compromising safety or personnel and vessel Good communication skills and command of the English language (oral and written) Customer relationship skills Self-motivated Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BACK

Wilhelmsen

Houston, TX, United States

30+ days

View Job

Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is looking for the most suitable candidate to join the team as a Ships Agency Operations Manager, West Gulf our Pasadena, TX office. To assist the Ships Agency Operations for the specific sites; driving service quality and effectiveness and managing resources and processes related to the agency services provided by WPS within designated ports. We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client overall satisfaction, and quality of service being delivered. Why Should You Apply? Fun and diverse workplace Competitive pay and benefits package Generous paid time off Great opportunities for advancement Opportunity to work in a global capacity. In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry. Main responsibilities Overall responsible for the port and site operations Ensure that Port Services performance and service quality is according to Standard Operating Procedures (SOP) Pro-actively identify new means of achieving cost savings, including vendor discounts on behalf of the principal Selecting, appointing and evaluating vendors and suppliers, ensuring compliance with WPS procurement governance Actively identify new business and sales opportunities in the territory and work with Port Services sales to promote local ports towards customers Ensure profitable port operations by increasing revenue, whilst driving efficiencies to control costs Ensure correct amount of pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call, in line with the Chart of Authority. Same to be ensured when additional funding required prior vessel's sailing Ensure procedures relevant to Disbursement Accounts production are implemented and optimized Ensure efficient and competent resources are appointed at local location(s) Ensure onboarding and regular training is conducted for all employees Overall Port Services QHSSE compliance within assigned Territory and use of Take 5 is appropriate Responsible for supporting and ultimately driving the collection of spot port call receivables After departure analyze the port call and communicate to the customer the provided added value Qualifications Bachelor's degree within Maritime or Business management field, or alternatively work experiences compensating for formal education Min 3-5 years' experience in Ships Agency Operations Familiar with Local Port Authority regulations, procedures and governing tariffs Ability to multitask and organize under pressure without compromising safety or personnel and vessel Good communication skills and command of the English language (oral and written) Customer relationship skills Self-motivated Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BACK

Wilhelmsen

Houston, TX, United States

30+ days

View Job

Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is looking for the most suitable candidate to join the team as a Ships Agency Operations Manager, West Gulf our Pasadena, TX office. To assist the Ships Agency Operations for the specific sites; driving service quality and effectiveness and managing resources and processes related to the agency services provided by WPS within designated ports. We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client overall satisfaction, and quality of service being delivered. Why Should You Apply? Fun and diverse workplace Competitive pay and benefits package Generous paid time off Great opportunities for advancement Opportunity to work in a global capacity. In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry. Main responsibilities Overall responsible for the port and site operations Ensure that Port Services performance and service quality is according to Standard Operating Procedures (SOP) Pro-actively identify new means of achieving cost savings, including vendor discounts on behalf of the principal Selecting, appointing and evaluating vendors and suppliers, ensuring compliance with WPS procurement governance Actively identify new business and sales opportunities in the territory and work with Port Services sales to promote local ports towards customers Ensure profitable port operations by increasing revenue, whilst driving efficiencies to control costs Ensure correct amount of pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call, in line with the Chart of Authority. Same to be ensured when additional funding required prior vessel's sailing Ensure procedures relevant to Disbursement Accounts production are implemented and optimized Ensure efficient and competent resources are appointed at local location(s) Ensure onboarding and regular training is conducted for all employees Overall Port Services QHSSE compliance within assigned Territory and use of Take 5 is appropriate Responsible for supporting and ultimately driving the collection of spot port call receivables After departure analyze the port call and communicate to the customer the provided added value Qualifications Bachelor's degree within Maritime or Business management field, or alternatively work experiences compensating for formal education Min 3-5 years' experience in Ships Agency Operations Familiar with Local Port Authority regulations, procedures and governing tariffs Ability to multitask and organize under pressure without compromising safety or personnel and vessel Good communication skills and command of the English language (oral and written) Customer relationship skills Self-motivated Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BACK

Wilhelmsen

Houston, TX, United States

30+ days

View Job

Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is looking for the most suitable candidate to join the team as a Ships Agency Operations Manager, West Gulf our Pasadena, TX office. To assist the Ships Agency Operations for the specific sites; driving service quality and effectiveness and managing resources and processes related to the agency services provided by WPS within designated ports. We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client overall satisfaction, and quality of service being delivered. Why Should You Apply? Fun and diverse workplace Competitive pay and benefits package Generous paid time off Great opportunities for advancement Opportunity to work in a global capacity. In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry. Main responsibilities Overall responsible for the port and site operations Ensure that Port Services performance and service quality is according to Standard Operating Procedures (SOP) Pro-actively identify new means of achieving cost savings, including vendor discounts on behalf of the principal Selecting, appointing and evaluating vendors and suppliers, ensuring compliance with WPS procurement governance Actively identify new business and sales opportunities in the territory and work with Port Services sales to promote local ports towards customers Ensure profitable port operations by increasing revenue, whilst driving efficiencies to control costs Ensure correct amount of pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call, in line with the Chart of Authority. Same to be ensured when additional funding required prior vessel's sailing Ensure procedures relevant to Disbursement Accounts production are implemented and optimized Ensure efficient and competent resources are appointed at local location(s) Ensure onboarding and regular training is conducted for all employees Overall Port Services QHSSE compliance within assigned Territory and use of Take 5 is appropriate Responsible for supporting and ultimately driving the collection of spot port call receivables After departure analyze the port call and communicate to the customer the provided added value Qualifications Bachelor's degree within Maritime or Business management field, or alternatively work experiences compensating for formal education Min 3-5 years' experience in Ships Agency Operations Familiar with Local Port Authority regulations, procedures and governing tariffs Ability to multitask and organize under pressure without compromising safety or personnel and vessel Good communication skills and command of the English language (oral and written) Customer relationship skills Self-motivated Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BACK

Wilhelmsen

Houston, TX, United States

30+ days

View Job

Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is looking for the most suitable candidate to join the team as a Ships Agency Operations Manager, West Gulf our Pasadena, TX office. To assist the Ships Agency Operations for the specific sites; driving service quality and effectiveness and managing resources and processes related to the agency services provided by WPS within designated ports. We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client overall satisfaction, and quality of service being delivered. Why Should You Apply? Fun and diverse workplace Competitive pay and benefits package Generous paid time off Great opportunities for advancement Opportunity to work in a global capacity. In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry. Main responsibilities Overall responsible for the port and site operations Ensure that Port Services performance and service quality is according to Standard Operating Procedures (SOP) Pro-actively identify new means of achieving cost savings, including vendor discounts on behalf of the principal Selecting, appointing and evaluating vendors and suppliers, ensuring compliance with WPS procurement governance Actively identify new business and sales opportunities in the territory and work with Port Services sales to promote local ports towards customers Ensure profitable port operations by increasing revenue, whilst driving efficiencies to control costs Ensure correct amount of pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call, in line with the Chart of Authority. Same to be ensured when additional funding required prior vessel's sailing Ensure procedures relevant to Disbursement Accounts production are implemented and optimized Ensure efficient and competent resources are appointed at local location(s) Ensure onboarding and regular training is conducted for all employees Overall Port Services QHSSE compliance within assigned Territory and use of Take 5 is appropriate Responsible for supporting and ultimately driving the collection of spot port call receivables After departure analyze the port call and communicate to the customer the provided added value Qualifications Bachelor's degree within Maritime or Business management field, or alternatively work experiences compensating for formal education Min 3-5 years' experience in Ships Agency Operations Familiar with Local Port Authority regulations, procedures and governing tariffs Ability to multitask and organize under pressure without compromising safety or personnel and vessel Good communication skills and command of the English language (oral and written) Customer relationship skills Self-motivated Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.