Shipment Services Supervisor
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TOTE
Jacksonville, FL, United States
30+ days
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Job Description
In this position you will: Responsible for effectively leading and managing the Shipment Services Generalists in their mission to gather and communicate cargo information accurately and efficiently. Main Duties and Responsibilities Include: Demonstrate a comprehensive understanding of both industry- and company-specific terminology and procedures as they pertain to freight movement, rating, documentation, and regulatory compliance Maintain and evaluate key departmental performance indicators to assist with measuring employee performance and engagement Build solid relationships with other departments to increase timely communication and information transfer Lead the Shipment Services Generalists and offer continual training/leadership opportunities for the development of the Shipment Services team Maintain and update departmental processes and procedures, focusing on efficiency and accuracy Schedule work hours to support business requirements (with minimal to no overtime) Approve time sheets and vacation requests Perform weekly one-on-ones, staff meetings & performance reviews Provide Shipment Services escalation support on Friday evenings/Saturdays mornings for matters requiring leadership attention Assist the Shipment Services Manager with continuous improvement projects, reports, and tasks as needed. Empower the Shipment Services Team to make decisions, lead, and grow as a department. The ideal candidate will have: Must be proficient with Microsoft Word, Excel, & Outlook Experience with Regulatory, Customs, and USDA strongly preferred 2-4 years experience in the ocean transportation industry required Bilingual English/Spanish is preferred Associate’s Degree in Business Administration or a related equivalent field experience and/or the equivalent combination of education and 5 years of direct work experience preferred Why TOTE? The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision. Explore the possibilities with TOTE Group As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).
BACK
TOTE
Jacksonville, FL, United States
30+ days
View Job
Job Description
In this position you will: Responsible for effectively leading and managing the Shipment Services Generalists in their mission to gather and communicate cargo information accurately and efficiently. Main Duties and Responsibilities Include: Demonstrate a comprehensive understanding of both industry- and company-specific terminology and procedures as they pertain to freight movement, rating, documentation, and regulatory compliance Maintain and evaluate key departmental performance indicators to assist with measuring employee performance and engagement Build solid relationships with other departments to increase timely communication and information transfer Lead the Shipment Services Generalists and offer continual training/leadership opportunities for the development of the Shipment Services team Maintain and update departmental processes and procedures, focusing on efficiency and accuracy Schedule work hours to support business requirements (with minimal to no overtime) Approve time sheets and vacation requests Perform weekly one-on-ones, staff meetings & performance reviews Provide Shipment Services escalation support on Friday evenings/Saturdays mornings for matters requiring leadership attention Assist the Shipment Services Manager with continuous improvement projects, reports, and tasks as needed. Empower the Shipment Services Team to make decisions, lead, and grow as a department. The ideal candidate will have: Must be proficient with Microsoft Word, Excel, & Outlook Experience with Regulatory, Customs, and USDA strongly preferred 2-4 years experience in the ocean transportation industry required Bilingual English/Spanish is preferred Associate’s Degree in Business Administration or a related equivalent field experience and/or the equivalent combination of education and 5 years of direct work experience preferred Why TOTE? The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision. Explore the possibilities with TOTE Group As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).
BACK
TOTE
Jacksonville, FL, United States
30+ days
View Job
Job Description
In this position you will: Responsible for effectively leading and managing the Shipment Services Generalists in their mission to gather and communicate cargo information accurately and efficiently. Main Duties and Responsibilities Include: Demonstrate a comprehensive understanding of both industry- and company-specific terminology and procedures as they pertain to freight movement, rating, documentation, and regulatory compliance Maintain and evaluate key departmental performance indicators to assist with measuring employee performance and engagement Build solid relationships with other departments to increase timely communication and information transfer Lead the Shipment Services Generalists and offer continual training/leadership opportunities for the development of the Shipment Services team Maintain and update departmental processes and procedures, focusing on efficiency and accuracy Schedule work hours to support business requirements (with minimal to no overtime) Approve time sheets and vacation requests Perform weekly one-on-ones, staff meetings & performance reviews Provide Shipment Services escalation support on Friday evenings/Saturdays mornings for matters requiring leadership attention Assist the Shipment Services Manager with continuous improvement projects, reports, and tasks as needed. Empower the Shipment Services Team to make decisions, lead, and grow as a department. The ideal candidate will have: Must be proficient with Microsoft Word, Excel, & Outlook Experience with Regulatory, Customs, and USDA strongly preferred 2-4 years experience in the ocean transportation industry required Bilingual English/Spanish is preferred Associate’s Degree in Business Administration or a related equivalent field experience and/or the equivalent combination of education and 5 years of direct work experience preferred Why TOTE? The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision. Explore the possibilities with TOTE Group As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).
BACK
TOTE
Jacksonville, FL, United States
30+ days
View Job
Job Description
In this position you will: Responsible for effectively leading and managing the Shipment Services Generalists in their mission to gather and communicate cargo information accurately and efficiently. Main Duties and Responsibilities Include: Demonstrate a comprehensive understanding of both industry- and company-specific terminology and procedures as they pertain to freight movement, rating, documentation, and regulatory compliance Maintain and evaluate key departmental performance indicators to assist with measuring employee performance and engagement Build solid relationships with other departments to increase timely communication and information transfer Lead the Shipment Services Generalists and offer continual training/leadership opportunities for the development of the Shipment Services team Maintain and update departmental processes and procedures, focusing on efficiency and accuracy Schedule work hours to support business requirements (with minimal to no overtime) Approve time sheets and vacation requests Perform weekly one-on-ones, staff meetings & performance reviews Provide Shipment Services escalation support on Friday evenings/Saturdays mornings for matters requiring leadership attention Assist the Shipment Services Manager with continuous improvement projects, reports, and tasks as needed. Empower the Shipment Services Team to make decisions, lead, and grow as a department. The ideal candidate will have: Must be proficient with Microsoft Word, Excel, & Outlook Experience with Regulatory, Customs, and USDA strongly preferred 2-4 years experience in the ocean transportation industry required Bilingual English/Spanish is preferred Associate’s Degree in Business Administration or a related equivalent field experience and/or the equivalent combination of education and 5 years of direct work experience preferred Why TOTE? The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision. Explore the possibilities with TOTE Group As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).
BACK
TOTE
Jacksonville, FL, United States
30+ days
View Job
Job Description
In this position you will: Responsible for effectively leading and managing the Shipment Services Generalists in their mission to gather and communicate cargo information accurately and efficiently. Main Duties and Responsibilities Include: Demonstrate a comprehensive understanding of both industry- and company-specific terminology and procedures as they pertain to freight movement, rating, documentation, and regulatory compliance Maintain and evaluate key departmental performance indicators to assist with measuring employee performance and engagement Build solid relationships with other departments to increase timely communication and information transfer Lead the Shipment Services Generalists and offer continual training/leadership opportunities for the development of the Shipment Services team Maintain and update departmental processes and procedures, focusing on efficiency and accuracy Schedule work hours to support business requirements (with minimal to no overtime) Approve time sheets and vacation requests Perform weekly one-on-ones, staff meetings & performance reviews Provide Shipment Services escalation support on Friday evenings/Saturdays mornings for matters requiring leadership attention Assist the Shipment Services Manager with continuous improvement projects, reports, and tasks as needed. Empower the Shipment Services Team to make decisions, lead, and grow as a department. The ideal candidate will have: Must be proficient with Microsoft Word, Excel, & Outlook Experience with Regulatory, Customs, and USDA strongly preferred 2-4 years experience in the ocean transportation industry required Bilingual English/Spanish is preferred Associate’s Degree in Business Administration or a related equivalent field experience and/or the equivalent combination of education and 5 years of direct work experience preferred Why TOTE? The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision. Explore the possibilities with TOTE Group As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).
